ZETTA understands the scope of IT Operations can be huge, and outsourcing all of it out can make any company nervous as you may feel it takes control out of your hands.
Hence, we have identified the simple aspect of IT Support Services as a beginning stage for the uninitiated or a staple requirement for the experienced company that is familiar with outsourcing their IT support but is looking for a higher level of customer satisfaction they feel they are lacking in at this moment.
CarePLUS is our IT Support Service package, which is professionally designed to fulfill most companies’ IT support need. These are the 2 types of offering:
A years of support of IT Support services with unlimited support hours
A years of support of IT Support services on demand IT Support Service
Next Business Day On-site Service includes, from the date of delivery, a support service designed to assist in giving you peace of mind
Our service team can place a service technician at the customer’s location after completion of the support procedures.